Our Story

Built on Trust.
Driven by Excellence.

I And I Empire was founded on a simple belief — homeowners deserve honest, skilled service without the runaround.

NYC
Born & Built Here
Serving New York homeowners every day
Who We Are

Your Neighbors. Your Technicians.

I And I Empire Appliances, Plumbing & HVAC was founded right here in New York by tradespeople who were tired of seeing homeowners get overcharged, misled, or left waiting all day for a service window that never showed up.

We built this company around three non-negotiables: show up on time, explain everything clearly, and back every job with a real guarantee. That philosophy has turned first-time customers into lifelong clients.

Today our team of licensed, background-checked technicians handles appliance repair, HVAC service, and plumbing across all five boroughs — with the same professionalism and care we'd bring to our own homes.

500+
5-Star Reviews
90
Day Guarantee
5
NYC Boroughs Served
24/7
Emergency Line
Our Values

What We Stand For

Every technician we send to your home carries these values with them.

✓

Honesty First

We diagnose, explain, and quote upfront — before any work begins. No hidden fees, no upselling, no surprises on your invoice.

⏱

Respect Your Time

We show up in the window we promise. You'll get your technician's name, photo, and live ETA before they arrive at your door.

🛡

Stand Behind Our Work

Every repair is backed by a 90-day workmanship guarantee. If it fails, we come back and fix it at zero cost — no debate needed.

🔒

Safety & Trust

All technicians are background-checked, licensed, and insured. You should feel completely comfortable with anyone we send to your home.

⭐

Expertise You Can Feel

OEM-grade parts. Factory-trained diagnostic procedures. Continuous training to stay current with the latest appliances and systems.

❤️

Community Commitment

We're a New York company serving New York families. Every job we do well is an investment in the community we call home.

Ready to Experience the Difference?

Book a service online or give us a call — we'd love to earn your trust.

Book a Service → ☎ (212) 470-6979